Taiichi Ohno, the founder of the modern Toyota Production System (TPS), says that the Toyota system is built upon the practice and evolution of Asking Why Five Times as a scientific approach. What he is saying is that the Toyota system is a result of continuously pursuing problems and solving them. Every tool in the Lean toolbox was developed in answer to a problem that they were having. The very first chapter in his book on the subject is titled: Starting from Need. They were experts at defining problems, relentlessly solving them and extending best practice throughout the company.
On hearing that, doesn't it make sense to start your journey towards Sustained Performance by focusing on solving problems rather than with a set of tools designed by someone else to solve their problems?
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